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Store Policy

Privacy Policy

This Privacy Policy outlines how Vivid Dreamer gathers, uses, and discloses your Personal Information when you visit or make a purchase on our Site.

Contact Information

If you have questions, need further details about our privacy practices, or wish to raise a concern, please reach out to us via email at Aivis204@gmail.com.

Collection of Personal Information

We collect specific details about your device, browsing behavior, and purchase transactions to enhance your experience on our Site. Additional information may also be collected if you contact us for customer support. Here’s an overview of the types of Personal Information we collect and their purposes:

  • Device Information

    • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.

    • Shared with: Our processing partner, Wix.

    • Data Collected: Browser version, IP address, time zone, cookie data, viewed pages/products, search terms, and interaction details.

  • Order Information

    • Purpose: To fulfill orders and process transactions, manage shipping, provide invoices/order confirmations, communicate with you, check for risk/fraud, and, based on your preferences, inform you about products and promotions.

    • Source: Collected directly from you.

    • Shared with: Wix, the processing partner.

    • Data Collected: Name, billing and shipping addresses, payment information (e.g., credit card details), email, and phone number.

  • Customer Support Information

    • Purpose: To provide customer support and address any inquiries or issues.

    • Source: Collected from you when you reach out for assistance.

    • Shared with: Wix for operational purposes.

Sharing Your Information

We share your Personal Information with service providers to support our services and fulfill obligations to you. For example:

  • We use Wix to host our store. You can learn more about how Wix handles your Personal Information by visiting their Privacy Policy.

  • We may disclose your information as required by law, including in response to legal requests or to protect our rights.

Use of Personal Information

We utilize your Personal Information to provide and improve our services, including processing orders, managing payments, arranging delivery, and keeping you informed about new products, services, and offers.

Legal Basis for Processing

For users within the European Economic Area (EEA), we process your data under the following legal bases as per the General Data Protection Regulation (GDPR):

  • With your consent;

  • To perform our contract with you;

  • To comply with legal obligations;

  • To protect vital interests;

  • For tasks in the public interest;

  • For legitimate interests that don’t override your rights and freedoms.

Data Retention

We retain order-related Personal Information for our records unless you request its deletion. Please see the ‘Your Rights’ section below for more on data erasure rights.

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Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail using the details provided under “Contact” above.

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